Privacy Policy

At PAJA INSTRUMENTS, we believe in keeping things simple and transparent. We collect only the information necessary to process orders, deliver products, and provide customer support.

We do not sell personal data or build advertising profiles. If you consent, we may use website analytics to better understand how our website is used and to improve our products, services, and customer experience.

1. Information We Collect

When you place an order or contact us, we may collect:

• Name
• Email address
• Shipping and billing address
• Phone number (if required for shipping)
• Order details

We do not require customer accounts to use the store.

2. How We Use Your Information

Your information is used only for purposes directly related to your order or communication with us, including:

• Processing and fulfilling orders
• Shipping and delivery
• Payment verification
• Customer support and communication

We do not use your information for behavioral profiling or targeted advertising.

3. Payments

Payments are securely processed by trusted third-party payment providers.

We do not store or have access to your full payment card details.

4. Cookies & Analytics

This website uses essential technical cookies required for basic store functionality, such as maintaining the shopping cart and checkout process.

With your consent, we may also use analytics cookies, including Google Analytics, to better understand how visitors use our website and to improve our products, services, and overall user experience.

We do not use analytics cookies for personalized advertising or build advertising profiles.

5. Data Protection

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.

6. Third-Party Services

Certain services used to operate the store — such as payment providers, shipping services, website hosting, and analytics providers — may process limited information necessary to perform their functions.

If you consent to analytics cookies, Google Analytics may collect information such as visited pages, approximate geographic location, browser type, device information, and general website usage statistics. This information is used solely to improve our website and customer experience.

These providers handle data according to their own privacy and security practices.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Withdraw your consent to analytics cookies at any time
• Ask questions about how your data is used

8. Contact

If you have questions regarding this Privacy Policy or your personal information, you may contact us through the contact information provided on this website.